
Railways are called the lifeline of the country in India. About 2.5 crore passengers in the country travel from one place to another by train every day. Train travel is very convenient and comfortable. That's why most people choose the train.
While traveling on the train, people also have a lot of luggage. It has been seen many times that passengers are in a hurry. And they forget to keep their luggage in the train. So many times their luggage is stolen from the train. In such a situation, problems arise for the passengers.
If you also travel by train and are going somewhere. During this time your luggage is lost somewhere. So you do not have to panic. We will tell you the ways by which you can complain about the loss of your luggage.
In case of luggage getting lost in the train, you can complain by calling on the helpline of Rail Madad. Apart from this, it is necessary to register your complaint by visiting the portal. For this, you can go to https://railmadad.indianrailways.gov.in/madad/final/home.jsp.
By visiting this portal, you have to give complete information about your lost luggage. First you have to enter the mobile number and enter the OTP. After this, you have to write the name of the station where your luggage was lost and the date of the incident. After entering the complete information, you can submit the complaint.
Apart from the Rail Madad portal, you can also go to the station master's office of the station where your luggage was lost and inform about it. And you can also complain in writing there. You can also tell about this by tagging the Railway Ministry online.
If your lost luggage is found, then it is delivered to the same station. The station at which you had lodged a complaint about its loss. To get the item back, you have to show proof that the item is yours. Let us tell you that the sooner you complain, the more are your chances of getting your item back.
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